Privacy Policy
At Herrung, your privacy is our priority.
We value the trust you place in us and are committed to protecting your personal information — from the moment you visit our website to the time your order arrives at your doorstep. 💕
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Personal details – your name, email address, phone number, and shipping address
- Order information – product preferences, payment details, and transaction history
- Device data – IP address, browser type, and cookies (used to improve your shopping experience)
- Optional details – newsletter subscriptions, wishlists, or messages you send to our support team
We only collect information that is necessary to provide our services and improve your experience.
2. How We Use Your Information
Your information is used for the following purposes:
- To process and deliver your orders efficiently
- To communicate updates about your purchase or delivery
- To provide customer support and respond to your inquiries
- To improve our website experience and personalize your browsing
- To send exclusive offers or updates (only if you’ve opted in)
We do not sell, rent, or trade your personal data to any third parties.
3. Data Security
We use secure payment gateways and encrypted connections to protect your data during transactions.
All sensitive information, such as payment details, is handled safely through trusted third-party payment processors.
Herrung does not store your full credit or debit card details on our servers.
4. Cookies
Like most online stores, Herrung uses cookies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Keep your cart items saved
- Analyze website traffic and improve our content
You can disable cookies anytime in your browser settings, but some features of our site may not function properly without them.
5. Third-Party Services
We may use third-party partners (such as courier services, analytics tools, and payment processors) to help us serve you better.
These partners only receive the information necessary to perform their functions and are obligated to keep your data secure and confidential.
6. Email & SMS Communication
When you share your contact details, you may receive:
- Order confirmations, shipping updates, or delivery alerts
- Occasional offers, promotions, or product news
You can unsubscribe from promotional messages anytime by clicking the “unsubscribe” link in our emails or contacting us directly.
7. Your Rights
You have the right to:
- Request access to the data we hold about you
- Ask us to correct or delete your information
- Withdraw your consent for marketing communications
To exercise these rights, contact us at sarmad37037@gmail.com and we’ll respond promptly.
8. Data Retention
We retain your information only as long as needed to:
- Complete your orders and provide customer support
- Comply with legal and accounting requirements
Once data is no longer required, it is securely deleted or anonymized.
9. Policy Updates
We may occasionally update this Privacy Policy to reflect business, legal, or technical changes.
The updated version will always be available on this page, with the “Last Updated” date clearly mentioned.
10. Contact Us
If you have any questions or concerns regarding your privacy, feel free to reach out:
📧 Email: sarmad37037@gmail.com
📞 WhatsApp: +92 349 6798506
📍 Address: 7-D Block W, Near Children Park, Gulshan Iqbal, Rahim Yar Khan 64200, Pakistan
Herrung – Where Confidence Meets Care
We believe privacy is part of feeling secure and confident — just like the pieces you wear. 💗
